Privacy Policy

CHAD INDUSTRIES LLC, doing business as CCWAppHelper ("we," "our," or "us"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and place an order for our products.

1. Information We Collect

We collect information you provide directly to us when you place an order or contact us, including:

• Contact Information: Your name, email address, and phone number, used to confirm your order and provide customer support.
• Shipping Information: The shipping address you provide so we can fulfill and deliver your order.
• Payment Information: Credit card or payment details necessary to process your purchase. Payment information is processed by our third-party payment processor and is not stored on our servers.
• Order Data: The products you purchase and your order history with us.
• Communication Data: Records of correspondence if you contact us for support.

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your order
• Process your payment
• Communicate with you about your order, including shipping and tracking updates
• Provide customer support and handle returns or exchanges
• Send you order-related notices and updates
• Improve our website, products, and services
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Payment Processing: With our third-party payment processor to process your transactions.
• Shipping and Fulfillment: With shipping carriers and fulfillment partners as needed to package and deliver your order.
• Service Providers: With third-party vendors who assist us in operating our website and business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Protection of Rights: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, complete and ship your order, handle any returns, and comply with legal, tax, and accounting obligations. When information is no longer needed, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

8. Cookies

Our website may use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You may set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CHAD INDUSTRIES LLC, d/b/a CCWAppHelper
5830 E 2nd St, Ste 7000 #36719
Casper, WY 82609
Phone: (302) 663-7384 (Mon–Fri, 9 AM – 5 PM EST)
Email: [email protected]